Telemedicine + Smart Concierge



Save the plan money and give employees a means to get quick, convenient care! Telemedicine lets employees connect to a doctor at anytime, anywhere - even from the comfort of home within minutes. Telemedicine provides on-demand, 24/7 phone, web, and mobile app access to licensed physicians. Individuals and families can consult immediately with a network of U.S. based, state licensed doctors for common, non-emergent medical conditions. When appropriate, certain medications can be prescribed.

  • Convenient and easy access

  • Cost effective

  • Reduces absenteeism

  • Offers quality care

  • Reduces ER and urgent care utilization

Telemedicine can save the plan money and the plan members time. Employees can use telemedicine for information about non-emergent medical issues and can easily schedule virtual doctor visits after-hours, on weekends or holidays. Telemedicine consultations can provide medical advice and care without the inconvenience of time off work and are a convenient way to access care while traveling. Need prescription medication or a refill? Telemedicine has you covered there too. Telemedicine is much faster and far less expensive than a primary care physician or going to an urgent care center or the ER.

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Smart Concierge


Smart Concierge gives members access to a variety of benefit account information including:

  • Personal benefit information

  • Plan specific provider networks with multi-tier network designs and speciality networks

  • Eligibility and demographics

  • An easy to understand explanation of their health plan, deductibles, and out-of-pocket costs

  • Accumulators and claims data so they can see exactly how much they've spent on deductibles and track healthcare expenses in real time

  • An electronic benefits card that can be accessed without leaving the app

  • A list of speed-dial links to quickly connect them to their telephonic benefits


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